Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


December 25, 2020

Get Trupanion when you 1st get puppy.

Easy to file claims. Fast response to claim status. Usually within 24-48hr maximum.

Insurer: Trupanion

By:

Useful
December 25, 2020

Love Trupanion!

I love Trupanion ! They `are always quick to pay for covered charges. The best??

Insurer: Trupanion

By:

Useful
December 25, 2020

Every dollar helps in difficult situatio

We received our check within 3 weeks.

Insurer: Trupanion

By:

Useful
December 25, 2020

The only pet insurance I'd ever get

We were caught off guard when our two year old dog quite suddenly needed surgery to remove an intestinal blockage. We were grateful we had pet insurance but didn't know until our experience how lucky we were to have Trupanion. You made a difficult situation infinitely better not just because of the financial coverage but because payments were lightning fast. Amazing, really. Our vet was able to bill you directly for the surgery, and visits and procedures preceding the surgery that we'd paid for ourselves (not knowing surgery was going to be unavoidable) were reimbursed in the blink of an eye. I have and will recommend you to everyone I know with a pet.

Insurer: Trupanion

By:

Useful
December 25, 2020

A GREAT PET INSURANCE PLAN

I was kept updated during the processing of the claim. When the claim was approved a deposit was made to the same bank account that my monthly premiums are deducted from.I found the overall processing of the claim to be stress free. ONLY HAD TO WORRY ABOUT CLEO (CAT) NOT COSTS. Thank-you

Insurer: Trupanion Canada

By:

Useful
December 25, 2020

Meika knee surgery success!

I found the experience very goood. My vet did all the work including taking payment and Trupanion simply reimbursed me within 2days. I am very happy.

Insurer: Trupanion Canada

By:

Useful
December 24, 2020

Best Pet Insurance

Timely payment of claims, and always accurate!

Insurer: Trupanion

By:

Useful
December 24, 2020

The Best for your pet!

Easy to file claim and very quick to pay! I recommend you all the time.

Insurer: Trupanion

By:

Useful
December 24, 2020

Perfect pet protection.

I have recommended Trupanion to everyone I know who has a pet. Your staff is knowledgeable and very caring. So easy to submit a claim and payment is always extremely fast. Excellent, excellent, excellent company from your policy to your staff.

Insurer: Trupanion

By:

Useful
December 24, 2020

Excellent service from Trupanion

It was so easy to submit the claims and the turnaround time was extremely fast. Thank you so much.

Insurer: Trupanion

By:

Useful

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