Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified May 24, 2021

Best pet ins., pymts and pre-approvals

Having two dogs with knee injuries, Trupanion made payment prior to being discharged for the 1st surgery and has pre-approved for the 2nd surgery scheduled next month. Our veterinarian accepts Trupanion so they will bill Trupanion and we pay after Trupanion's payment.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Grateful for my coverage!

It’s always an emotional and critical time when you need emergency care for your pet. Trupanion offers an easy process to file a claim and was quick to issue coverage in payment. I highly recommend them!

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Great insurance!

Very fast service I’m in payments received and shirt amount of time.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

I recommend Trupanion!

It was very easily to file my claim online. The outcome of my claim was sent back in less than a week too, and I received my reimbursement very soon after that. It is very nice to not have to worry about the cost of my pet’s treatment knowing my pet is insured by Trupanion.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

It always works out easily

It always works out easily

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Peace of mind.

It was easy to send you the receipts and your response was very fast. Reimbursement was direct deposited within days of my claim submission.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Prompt payments and explained individual claim.

Prompt payments and explained individual claim.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Quick and easy.

I used the app, added I the Veteranarian’s receipt and the claim was confirmed almost immediately and paid within a day or two. It was fast and easy.

Insurer: Trupanion Canada

By:

Useful
Verified May 24, 2021

Trupanion was the right decision

I am thrilled with everything about Trupanion so far. They do exactly what they say they will, and payments are received in a day or two.

Insurer: Trupanion Canada

By:

Useful
Verified May 22, 2021

Good communications via email and prompt payment of claims.

Good communications via email and prompt payment of claims.

Insurer: Trupanion

By:

Useful

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