Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified May 27, 2021

Filing the claim and getting reimbursed was easy.

Filing the claim and getting reimbursed was easy.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

My Trupanion.

Trupanion took care of my claim quickly. I'm glad I chose trupanion for my pet's insurance.

Insurer: Trupanion Canada

By:

Useful
Verified May 26, 2021

Super easy vet filed claim for me.

Super easy, vet filed claim for me.

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

Kathy, Hamilton ON

Reimbursement was made quickly.

Insurer: Trupanion Canada

By:

Useful
Verified May 26, 2021

Money I had coming back was in my account before I knew it.

Money I had coming back was in my account before I knew it. I was very pleased.

Insurer: Trupanion Canada

By:

Useful
Verified May 26, 2021

Very friendly and helpful.

Very friendly and helpful. Paid my balance easily

Insurer: Trupanion Canada

By:

Useful
May 25, 2021

Healthy Paws Pet Insurance -- Win Win Win

We have had Healthy Paws pet insurance for both our dogs since they were puppies 7 years ago. In that time, I have submitted over 150 claims, and every one has been settled quickly and fairly. It is so easy to submit claims online and have the payment deposited automatically into my bank account. I also like the options for choosing the deductable and reimbursement percentage. Overall Healthy Paws is the best pet insurance we have had.

Insurer: Healthy Paws

By: Boo

Useful
Verified May 25, 2021

Trupanion provides great service, I submitted a claim and it was processed and the money in my account within 3 days!!

I just submitted my second claim to Trupanion and it was immediately acknowledged and I was kept me informed of the status of the claim. Trupanion provided a breakdown of what was covered, the deductible, and amount of reimbursement. The reimbursement was deposited into my account 3 days after I submitted the claim. I would highly recommend Trupanion to all dog owners.

Insurer: Trupanion

By: Shirely

Useful
Verified May 25, 2021

Easy, fast payment, and no hassles.

Uploading my invoice was quick and I didn't even have to fill out a claim form. I had a check within days.

Insurer: Trupanion

By:

Useful
Verified May 25, 2021

Effortless

Easily taken care of. It was effortless on my part.

Insurer: Trupanion

By:

Useful

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