Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Great experience with Trupanion!
It was so easy to send in my claim. I just had to take a picture of the veterinarian bill and download it to the Trupanion site with a brief explanation. I was very impressed with how quickly Trupanion responded and kept me abreast of the status of my claim throughout the entire process. I received my claim payment in a very timely matter.
Insurer: Trupanion
By:
Great Service
Easy claim submission, fast response and payment
Insurer: Trupanion
By:
I have been with Trupanion for more than 15 years.
I have been with Trupanion for more than 15 years. The company and staff are the best. Claims are processed quickly and directly to my vet. We had our beloved Sassy an additional seven years once she was diagnosed with cushings.
Insurer: Trupanion Canada
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Must have pet insurance
No issues everything went smoothly
Insurer: Trupanion Canada
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Friendly help by your staff and received my reimbursement so quickly.
Friendly help by your staff and received my reimbursement so quickly.
Insurer: Trupanion
By:
Charlies XRays
It was very easy to send the invoice by email and I had a quick response. I received the check in a incredibly short time.
Insurer: Trupanion
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Trupanion is always great at answering my questions.
Trupanion is always great at answering my questions. The company processes the claims quickly.
Insurer: Trupanion
By:
Trupanion is argumentative in payment.
Trupanion is argumentative in payment. I recommend it to people as something that will cost the same for your pet's treatment in the end but. you are making payments over the long term instead of all at once. There is not a savings really. Also, the vets in this area do not do the billing and don't seem to have any high regard for insurance so it's not simple.
Insurer: Trupanion
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