Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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It was easy to file a claim.
It was easy to file a claim. Payment was prompt.
Insurer: Trupanion
By:
Thumbs Up!!
Filing a claim using the mobile app is so easy and the claim processing was quick. Very convenient!!
Insurer: Trupanion
By:
Trupanion is #1
Trupanion makes it simple for the vet and fast for the client. The best part is that Trupanion pays so there is not out of pocket and then waiting months for reimbursement. I recommend Trupanion to everyone I know.
Insurer: Trupanion
By:
best pet insurance ever
always quick answer to my billing.even if i phone to ask a question they are pleasant and answer my concern quickly.
Insurer: Trupanion Canada
By:
Great service, very glad I got insurance
It took Trupanion 3 minutes to accept my vet's bill. Incredible!
Insurer: Trupanion Canada
By:
My claim was processed so fast I couldn't believe it.
My claim was processed so fast I couldn't believe it. Less than 1 week from sending in the claim to the cheque arriving in the mail. It took Canada post longer to deliver the cheque than it did to process my claim. I have now switched to direct deposit. Thank You.
Insurer: Trupanion Canada
By:
Still very satisfied after several years
Cheques are promptly deposited directly into my bank account. Dependable, courteous assistance whenever needed.
Insurer: Trupanion Canada
By:
Payment very slow, over a month.
Used to be the best. Suddenly payment takes a long time
Insurer: Pets Best
By: Linda