Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified June 13, 2021

If only puppy training was this easy!

I appreciated that the on-line registration was an extremely simple process, meaning that I could enrol independently and at my convenience. The questions were minimal and straightforward. No assistance was required.

Insurer: Trupanion Canada

By:

Useful
Verified June 13, 2021

Everyone laughed....

Everyone in my house laughed two years ago when we got our puppy and I signed up for trupanion! Well, I can say that when your puppy ends up in the ED needing an ultrasound (he's fine now)you don't want to have to worry about $. Trupanion made it extremely easy to file a claim, upload my receipts, and was quick to process the claim. I will never not have Trupanion!

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Grateful

My claim was accepted and reviewed quickly and within a week a check came in the mail. Thank you!

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Great communication!

Great turnaround time on confirming the claim and communicating amount covered. I was immediately told my claim was received. However, I haven’t received my check yet.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Great Service and Coverage

Trupanion is just the best. Every time (which is often), we submit an invoice, we are reimbursed within a few days.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

It was pretty painless.

It was pretty painless. I waited a little while to file my claims due to thinking it was going to be difficult. But surprisingly I did everything on my phone through the app. Then my vet hospital and Your company did the rest.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Quick claim process

My Veterinarian’s office handled everything. It was one less thing I had to do.

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Trupanion excellent service

It was very easy to get the paperwork done. We received a check in the mail to reimburse us in just a few days . The entire process was very easy and quick !!

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Trupanion is the best pet insurance ever

Trupanion was very quick to open my claim and process. I am very pleased with the efficiency

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

Trupanion was fast to confirm that v CA lain form was received and what information was needed to proceed.

Trupanion was fast to confirm that v CA lain form was received and what information was needed to proceed. Once Trupanion received the information they needed the refund was quick.

Insurer: Trupanion

By:

Useful

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