Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified June 16, 2021

Couldn’t ask for better service

No problems and quick reimbursement.

Insurer: Trupanion

By:

Useful
Verified June 16, 2021

Fast and easy claims

Always fast and easy to get claims processed and paid

Insurer: Trupanion

By:

Useful
Verified June 16, 2021

Trupanion is a great company!

Always there for our pets and it makes those hard medical decision a lot easier. Also, knowing that I don't have to wait for reimbursement is a huge benefit.

Insurer: Trupanion

By:

Useful
Verified June 16, 2021

Peace of mind

Response is always very quick. I never have to pay out of my pocket and try to get it back later. Thank-you

Insurer: Trupanion Canada

By:

Useful
Verified June 16, 2021

Thus far I have had only good experiences with Trupanion

Thus far I have had only good experiences with Trupanion

Insurer: Trupanion Canada

By:

Useful
Verified June 15, 2021

awesome customer service and quick payment

awesome customer service and quick payment

Insurer: Trupanion

By:

Useful
Verified June 15, 2021

Pippa’s trip to Vet and Quick payment

Exceptional Service. Letter came in shortly after visit to Vet and money deposited directly to my bank account in a few days. Very impressed and keep referring people to you. Thank you

Insurer: Trupanion Canada

By:

Useful
Verified June 15, 2021

Excellent customer service

I like the fact that the monthly payment does not change according to age. Also, the customer care person who helped me get set up was super professional. She was the epitome of excellent customer service!

Insurer: Trupanion Canada

By:

Useful
Verified June 14, 2021

always a quick turnaround and I love the direct deposit option now as well :)

always a quick turnaround and I love the direct deposit option now as well :)

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Efficient

Quick and easy

Insurer: Trupanion

By:

Useful

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