Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified June 14, 2021

always a quick turnaround and I love the direct deposit option now as well :)

always a quick turnaround and I love the direct deposit option now as well :)

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Efficient

Quick and easy

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Epilepsy is much less of a worry now

I am a huge advocate for pet insurance, specifically Trupanion. I recommend it to everyone I see with a new puppy. I have an epileptic Cattle Dog named Moose that is my whole world, and with Trupanion money is never a question in getting him the care he needs. He has met his deductible for epilepsy, and he will be covered at 90% for the rest of his life now moving forward. I rest easy knowing I can take him to an emergency clinic or specialist at any time if need be. Claims are also easy, and response time is quick! Customer service is always pleasant and helpful whenever I need them. I am beyond pleased, and grateful!!!

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Excellent service

It was so easy and convenient

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Fast payment

Fast direct deposit payment. I just wish they could pay the vet directly.

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Trupanion is Reliable

Trupanions always processes my claims in a timely manner and the money is in my account very quickly.

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Trupanion is truly amazing!

As usual, submitted claim online, no problems, claim was approved and reimbursement deposited into my bank account in less than a week :)

Insurer: Trupanion

By:

Useful
Verified June 14, 2021

Satisfied

It was easy to understand

Insurer: Trupanion

By:

Useful
Verified June 13, 2021

If only puppy training was this easy!

I appreciated that the on-line registration was an extremely simple process, meaning that I could enrol independently and at my convenience. The questions were minimal and straightforward. No assistance was required.

Insurer: Trupanion Canada

By:

Useful
Verified June 13, 2021

Everyone laughed....

Everyone in my house laughed two years ago when we got our puppy and I signed up for trupanion! Well, I can say that when your puppy ends up in the ED needing an ultrasound (he's fine now)you don't want to have to worry about $. Trupanion made it extremely easy to file a claim, upload my receipts, and was quick to process the claim. I will never not have Trupanion!

Insurer: Trupanion

By:

Useful

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