Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified June 24, 2021

Excellent Pet Insurance

Excellent communication and fast refund issued. Highly recommend

Insurer: Trupanion

By:

Useful
Verified June 24, 2021

Quick and Easy service

Easy to submit claim and very quick turn around on payment.

Insurer: Trupanion

By:

Useful
Verified June 24, 2021

New Process

The payment process thru the animal hospital was fast and efficient and an example of a company trying to improve their product. Kudos

Insurer: Trupanion

By:

Useful
June 24, 2021

Totally satisfied with Trupanion

Absolutely no problems at all with pmts or having credits applied. Visit cost is quickly arrived at before I leave the office.

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

Excellence in Customer Service

Always the same! Fair claims appraisals, reasonably priced premiums, excellent service, and immediate payment via direct deposit.

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

Great service

Easy and fast.

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

It was fast easy and very affordable.

It was fast, easy and very affordable.

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

Thankful for Trupanion Vet Insurance.

My claim was dealt with quickly and the deposit made quickly too

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

Simple

Pretty quick and simple process. Got the money back almost immediately without any hassle, extra questions or onerous forms to fill out

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

Submitting with ease

Super easy to submit online. I did my first claim and though it said could take 7 to 10 days to complete. Was completed within a day. Which is amazing.

Insurer: Trupanion Canada

By:

Useful

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