Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified July 08, 2021

Wonderful coverage and customer service!

My vet submits the claim and I had the option of getting a check or having it deposited in my account. I had to do very little. As soon as the claim is submitted I get notified that it is under advisement. Then I get an email saying the procedure was covered or not.

Insurer: Trupanion

By: Barbara

Useful
Verified July 08, 2021

always helpful and prompt on my payments

always helpful and prompt on my payments

Insurer: Trupanion

By:

Useful
Verified July 07, 2021

strong recommend - caring representatives and great coverage

because it was quick and easy and the rep was caring and showed an interest in my dog and took the time to run the numbers with me to find a monthly rate I can afford giving my current post-covid financial situation

Insurer: Trupanion Canada

By:

Useful
Verified July 05, 2021

Easy submission process.

Easy submission process. Prompt reimbursement.

Insurer: Trupanion

By:

Useful
Verified July 05, 2021

Smooth Sailing

Everything was very smooth! Trupanion saved me approximately $250.00!

Insurer: Trupanion

By:

Useful
Verified July 05, 2021

Easy to sign up

I have had very little experience with Trupanion so far. It was very easy to sign up.

Insurer: Trupanion Canada

By:

Useful
Verified July 05, 2021

Quick Processing

It was so easy to submit my claim and I received my cheque quickly.

Insurer: Trupanion Canada

By:

Useful
Verified July 05, 2021

Never have had a problem with Trupanion they’ve always been very helpful an claims are so easy to make also I’m on a small income so it extremely helps that i only have to pay my portion and Trupanion takes the stress off by dealing with the rest.

Never have had a problem with Trupanion , they’ve always been very helpful an claims are so easy to make also I’m on a small income so it extremely helps that i only have to pay my portion and Trupanion takes the stress off by dealing with the rest. Thanks Trupanion you guys are awesome

Insurer: Trupanion Canada

By:

Useful
Verified July 05, 2021

Wow

Sign up was easy and fast. Couldn’t ask for more!

Insurer: Trupanion Canada

By:

Useful
Verified July 05, 2021

Fast, easy and efficient

Very easy claims process, fast and efficient!

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.