Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Wonderful coverage and customer service!
My vet submits the claim and I had the option of getting a check or having it deposited in my account. I had to do very little. As soon as the claim is submitted I get notified that it is under advisement. Then I get an email saying the procedure was covered or not.
Insurer: Trupanion
By: Barbara
always helpful and prompt on my payments
always helpful and prompt on my payments
Insurer: Trupanion
By:
strong recommend - caring representatives and great coverage
because it was quick and easy and the rep was caring and showed an interest in my dog and took the time to run the numbers with me to find a monthly rate I can afford giving my current post-covid financial situation
Insurer: Trupanion Canada
By:
Easy submission process.
Easy submission process. Prompt reimbursement.
Insurer: Trupanion
By:
Smooth Sailing
Everything was very smooth! Trupanion saved me approximately $250.00!
Insurer: Trupanion
By:
Easy to sign up
I have had very little experience with Trupanion so far. It was very easy to sign up.
Insurer: Trupanion Canada
By:
Quick Processing
It was so easy to submit my claim and I received my cheque quickly.
Insurer: Trupanion Canada
By:
Never have had a problem with Trupanion they’ve always been very helpful an claims are so easy to make also I’m on a small income so it extremely helps that i only have to pay my portion and Trupanion takes the stress off by dealing with the rest.
Never have had a problem with Trupanion , they’ve always been very helpful an claims are so easy to make also I’m on a small income so it extremely helps that i only have to pay my portion and Trupanion takes the stress off by dealing with the rest. Thanks Trupanion you guys are awesome
Insurer: Trupanion Canada
By:
Wow
Sign up was easy and fast. Couldn’t ask for more!
Insurer: Trupanion Canada
By:
Fast, easy and efficient
Very easy claims process, fast and efficient!
Insurer: Trupanion Canada
By: