Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
Other Categories
Never an issue with Trupanion
I have had Trupanion for approximately 12 years. My Maggie has had CHF since she was 9 and Trupanion has saved us so much money on emergency visits and medications. They make it so easy to file our monthly claims.
Insurer: Trupanion
By: Angela
Review of Trupanion Registration- SRusso
Easy straight forward policy and friendly staff
Insurer: Trupanion Canada
By:
Always prompt and great service.
Always prompt and great service. Quick turnaround of payments. Phone service by rep is also a positive experience.
Insurer: Trupanion
By:
Very easy to work with
Easy to work with Trupanion.
Insurer: Trupanion
By:
Great Experience, Great Company
One of if not the best experience I've had getting a refund with any company. Everything was explained in the invoice AWESOME Company. HIGHLY HIGHLY RECOMMEND.
Insurer: Trupanion
By:
Excellent coverage allows me to focus on getting the right care for Shiloh
Trupanion comes through once again!! My 9-year kitty started showing signs of liver problems. After initial blood tests and supplement treatments, my vet recommended an ultrasound. Having Trupanion insurance, I didn't have to hesitate to have the pricey test done. I filed my claim and Trupanion approved 90% coverage the next day. The ultrasound determined that she'll need to take two medications (likely for life) and have on-going monitoring of her liver health. Having this insurance means I can afford these tests and medication and focus on her quality of life (i.e., playtime and snuggles). Important to start coverage when they're young and healthy -- you may not have a claim for years, but as our pets age, like us, they need support and you'll be so grateful to have this coverage. THANK YOU, TRUPANION!!
Insurer: Trupanion
By: Diane
Timely process and payment
The claim and payment was processed as quickly as I expected. I have no complaints.
Insurer: Trupanion Canada
By:
Trupanion does what it says it will do
Always fast and alway consistent.
Insurer: Trupanion
By:
Professionalism always apparent.
Always professional. We feel "safe" when our dog is examined, knowing they will discover what is wrong with her. My only concern is the cost of taking her there, quite expensive. The road the hospital is on is very, very dangerous. They send a billing to Trupanion immediately which mediates the cost. In return, we receive the monies/check within two days. A 10+ place with superior service.
Insurer: Trupanion
By: