Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


Verified August 21, 2022

Fast claims, easy to file

Fast return on claims

Insurer: Trupanion Canada

By: Rhonda

Useful
Verified August 21, 2022

I was unable to make changes to my profile but enrollment was quick and easy

I was unable to make changes to my profile but enrollment was quick and easy

Insurer: Trupanion Canada

By: Arthur

Useful
Verified August 21, 2022

The vets favorite type of insurance.

Because you guys pay the vet right away. And you guys are the vets favorite insurance.

Insurer: Trupanion

By: Nursaba

Useful
August 20, 2022

Luxating Patella

Teddy injured his patella and needed surgery, I paid the vet and Pet's Best reimbursed me for everything they should have, no questions asked and very quickly. His surgery was in late June, I was reimbursed in early August. They are very affordable and putting in a claim is as easy as snapping a photo of the bill and uploading it to their website, they handle the rest!

Insurer: Pets Best

By: Corely

Useful
Verified August 20, 2022

Love the pay provider directly feature!

I appreciated the seamless experience with Trupanion paying my service provide directly

Insurer: Trupanion Canada

By: Gurlavine

Useful
Verified August 20, 2022

Best pet insurance

Easy fast process

Insurer: Trupanion

By: James

Useful
Verified August 19, 2022

Trupanion was great and fast with helping out with payments.

Trupanion was great and fast with helping out with payments. When I get another kitty I’ll use Trupanion again.

Insurer: Trupanion Canada

By: Terry

Useful
Verified August 19, 2022

Tilly

I am so pleased with how easy and efficient Trupanion has been to deal with. I really love that they pay their portion, on the spot at the vet. Thank you !

Insurer: Trupanion Canada

By: Lydia

Useful
Verified August 19, 2022

Fast and easy filing via vet’s office

My vet’s office filed everything for us with Trupanion so it was very easy to complete.

Insurer: Trupanion Canada

By: Monique

Useful
Verified August 19, 2022

not many vets will take your payment

not many vets will take your payment

Insurer: Trupanion

By: Jeff

Useful

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