Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Everything made simple
Just send them the reimbursment and they take care of everything
Insurer: Pets Plus Us
By: Khodayar
Good coverage, 3 steps to enroll
Very easy to enroll
Insurer: Trupanion
By: Bill
Easiest insurance to understand
Easy process, no deductible, simple process.
Insurer: Trupanion
By: Alma
Happy customer
Direct billing from the vet now makes everything so simple.
Insurer: Trupanion Canada
By: Shari
Quick payment but too many deductibles.
Quick payment but too many deductibles. When looking to see what is wrong with dog everything counted separately
Insurer: Trupanion
By: Francine
Great Service
Very easy to file a claim, first one for me with this little one. And quick response and payment!
Insurer: Trupanion
By: Valerie
Lady from care team was kind and helpful
I just signed our 2 boys up for furkin the other day. I just did it online but I had to call and change something and they had me at the recording, â you sit and stay and weâll go get your furkin insuranceâ ð. Beyond that brilliant bit, the lady I talked to was sweet and kind and dealt with the issue quickly and efficiently. Very happy with our decision so far.
Insurer: Furkin
By: Tanya
Trupanion is awesome.
Very easy to sign up and Rachel at Customer Service was very professional and helpful.
Insurer: Trupanion
By: Phyllis
Although I didnât get the exact outcome I wanted I did get insight and felt like my concerns were considered and that my feelings mattered.
Always a good experience! My pup has had to have different therapies and tests and never have an issue. Payment is processed quickly.
Insurer: Trupanion Canada
By: Mary
Each time I have spoken with someone they have been kind patient and helpful
Ease of enrollment, cost of coverage, type of coverage, the fact that you pay the vet directly.
Insurer: Trupanion Canada
By: Jennifer