Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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My lab chewed on a toxic tree
Lab ate toxic tree parts and spent whole day at vet getting charcoal and IV, I thought bloodwork after eating something toxic would have been covered but overall the experience was super easy, I didnt have to do anything since the vets submitted all the paperwork for the claim, and the money was deposited promptly
Insurer: Trupanion Canada
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Direct payment to hospital
Direct payment to hospital
Insurer: Trupanion
By:
Super easy
It was really easy to do online and I got paid back within a couple of days a great experience as always
Insurer: Trupanion
By:
Good options and easy sign up!
Quick and easy sign up!
Insurer: Trupanion
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Signing up was easy
I called in to your call centre before enrolling online as I wasn’t sure if my dog would be considered a French bulldog or mixed breed. Her dad was partially a mix of other dogs but mostly French bulldog, and her mom is French bulldog. The Trupanion employee I spoke to said that she would be considered a mixed breed, which was great because there was a considerable price difference. Signing up was quick and easy.
Insurer: Trupanion Canada
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Bridget’s review
Submitting my claim was very easy and it took no time at all for Trupanion to reply.
Insurer: Trupanion Canada
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Unresponsive
I had to email a number of times and then call to get a quote for our second dog. I spoke to someone about submitting back claims and she was sending me a paper form to complete so I could include multiple invoices from the vet - THAT WAS 3 WEEKS AGO
Insurer: Pets Plus Us
By: Chuck
Timely payments.
Very easy to utilize the insurance, Trupanion pays each claim quickly and without fail.
Insurer: Trupanion
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Was one of the most easy processes I've had to do
Was one of the most easy processes I've had to do
Insurer: Trupanion Canada
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