Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Simple is not always beat
It was simple enough but I felt there should have been more or maybe I missed the complete screen. I was just unsure it was active until the first payment came out.
Insurer: Trupanion Canada
By: Lindsay
Fantastic, simple process
It was super fast and incredibly easy
Insurer: Trupanion Canada
By: Bill
Quick and efficient!
Quick and efficient!
Insurer: Trupanion
By: Nita
Trupanion is the best!
Trupanion is the best! We have had Trupanion for 9 years now. Every single Trupanion member that I have ever spoken to over the phone has always been so friendly, helpful, caring and knowledgeable. When I submit claims, the money is deposited into my account in an extremely timely manner. Getting Trupanion for our 2 cats was far and away the best pet decision we have ever made. :)
Insurer: Trupanion
By: Suzanne
Ease of Use is Great
Lemonade has been terrifically easy to use. I just open the app and upload my claim. I have the money quickly too.
Insurer: Lemonade
By: Erin
Very easy and quick
Easy to sign up easy to submit a claim fast pay back
Insurer: Lemonade
By: Casie
Justice
I am amazed how quick you are to get my money into my account. Your insurable conditions are great.
Insurer: Trupanion Canada
By: Diane
Trupanion saved my puppy!??
No brainer, you stayed in touch by email live time and presto, direct deposit payment!??
Insurer: Trupanion Canada
By: Gilbert
Easy, quick and very glad I have Trupani
Excelente, easy to process claim through app and quick reimbursement.
Insurer: Trupanion
By: Olga
Not only has my premium gone up now my togs xray and medicine were not included as one fee you made two illnesses so now i have two deductibles to meet.
Not only has my premium gone up now my togs xray and medicine were not included as one fee, you made two illnesses so now i have two deductibles to meet. I received such great reviews on your company but to be honest I havenât felt i have received the great services i heard you provided. Annually my premium goes up like clickwork and then you split one procedure into two categories ??
Insurer: Trupanion
By: Lisa