Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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it was straight forward and easy to follow the steps
it was straight forward and easy to follow the steps
Insurer: Trupanion Canada
By:
My 9 year old Shetland Sheepdog was very sick with cancer.
My 9 year old Shetland Sheepdog was very sick with cancer. Cancer in pets is becoming much more prevalent and very expensive to treat. I was very pleased with how quickly my claims were paid after sending in all my bills. I paid the hospitals as each procedure was billed, but this is not always necessary. Deciding to have pet insurance can sometime mean the difference of whether you can afford to get the best medical treatment for your sick pet. I know getting Trupanion insurance for my pet was the right decision.
Insurer: Trupanion Canada
By:
Very prompt and no problems at all paying the claim.
Very prompt and no problems at all paying the claim. Very happy!
Insurer: Trupanion
By:
So simple and completed in a very timely manner thanks to the Trupanion app.
So simple and completed in a very timely manner thanks to the Trupanion app. Very satisfied with this experience.
Insurer: Trupanion
By:
While deductibles are high you responded quickly.
While deductibles are high you responded quickly. Awaiting check
Insurer: Trupanion
By:
I just have to say it was a very smooth and hassle free experience start to finish
I just have to say it was a very smooth and hassle free experience start to finish
Insurer: Trupanion Canada
By:
Just very disappointed on my high deductible.
Just very disappointed on my high deductible... maybe I should have changed it as Mia has had many ailments . 5 years of insurance payments and still only back related issues confirmed
Insurer: Trupanion Canada
By:
Super easy and quick customer service was very helpful too
Super easy and quick, customer service was very helpful too
Insurer: Trupanion Canada
By:
Trumpanion did a fantastic job while my cat was in hospital for 2 nights.
Trumpanion did a fantastic job while my cat was in hospital for 2 nights. Just having the support and not being worry about financial part. They did an amazing job.
Insurer: Trupanion
By:
Everything was great!
Everything was great! Easy for me to process via app, got the money back within 48 hours.
Insurer: Trupanion Canada
By: