Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Senior Wellness
"It was SO easy to file the claim on the app. Almost immediately after filing, I was told about the amount I could expect back and it was paid to my checking account within 5 business days. It was so great!"
Amazingly fast claim processing
Amazingly fast claim processing. Prudent Pet sent my money to my bank the day after I filed my claims. It was in my bank the following day, No arguing about the claims or asking about extra info or anything. I have had a number of pet insurance companies. Prudent Pet may very well be the fastest and easiest to deal with.
Insurer: Prudent Pet
By: Gin
It was great not having to wait for a…
It was great not having to wait for a check in the mail. Also processing was quick
Insurer: Pumpkin
By: Beau’s mom
My invoice and payment was processed…
My invoice and payment was processed within 24 hrs after received
Insurer: Pets Best
By: Ricardo
Fast service
As long as you have everything ready for them to review, it takes only a couple business days for me to get my money via Zelle. Great for me.
Insurer: MetLife
By: Kristen
Reliable and Easy Pet Insurance
My pet Leo is 3 years old and was having tummy troubles after accidently eating something he shouldn't. Doctor's visit provided medications and testing, he's back to good health now. PetsBest Insurance was able to help file a quick and easy claim and facilitated satisfactory reimbursement straight to my bank account. I did not need to call or email or follow up, they just emailed me the results of the decision and reimbursement money a few days later! Great service
So easy and fast payment
Once you get used to it, the claim process is very simple and easy. Payment is very fast. Excellent experience.
Insurer: Embrace
By: 関口雄介
Easy to work with great app pay…
Easy to work with great app pay efficiency
Insurer: Spot
By: Andrew Laws
Great Insurance Providers!
Metlife promptly paid my claims and with no pushback. They used Zelle, which is very convenient!
Insurer: MetLife
By: Elkie
Customer care
Filing claims was very easy on the MetLife app. Reimbursements on my expenses come back in a very reasonable timeframe. I use the app mostly, but when I have called they have been extremely helpful and professional. Great pet insurance!
Insurer: MetLife
By: Randy Mallinger