Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Good info Given regarding claim.
Good info Given regarding claim. usually respond quickly and like payment going directly into my account!
Insurer: Trupanion Canada
By: Jane
The ease of claims is nice
The ease of claims is nice and the fact that they are paid in a reasonable amount of time ensures our pet gets the care he needs when he needs it.
Insurer: Trupanion
By: Chad
so much easier.
Taking care of the claim online and no longer needing the signatures and form filled out by the treating vet has made it so much easier. The quick process of getting reimbursed is helpful. Thank you!
Insurer: Trupanion
By: Hourig
Sign up is a very simple process and the claims are dealt with fast.
Sign up is a very simple process and the claims are dealt with fast. And the pricing is good considering the costs of treatments for pets!
Insurer: Trupanion
By: Mirella
Very prompt and clear explanations as to claim decisions.
Very prompt and clear explanations as to claim decisions. Also, quick payment via direct deposit appreciated.
Insurer: Trupanion Canada
By: Dave
Very smooth and took just a few days to get the money into my account
Very smooth and took just a few days to get the money into my account
Insurer: Trupanion
By: Robyn
It was seemless and easy and no complications.
It was seemless and easy and no complications.
Insurer: Trupanion Canada
By: Aimee
Payments are quick,
Payments are quick, usually trupanion pays my vet direct so it is very convenient. Most claims are approved within one day, the only exception was ACL surgery which my vet got pre approved and that took a little longer.
Insurer: Trupanion Canada
By: Brigitte