Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


May 17, 2018

I'm so glad I got insurance with ASPCA!

I'm very pleased with ASPCA. Our dog ate something and needed surgery. ASPCA was very friendly and helpful when I called for questions. The claim was easy to submit and they paid me promptly.

Insurer: ASPCA

By: Julie

Useful
May 17, 2018

Excellent service

We have had the insurance for 6 years and made our first claims just recently when our Lab became sick. The process was very easy and payment was prompt. I would say it is an excellent insurance policy. Thank you ASPCA

Insurer: ASPCA

By: Susan

Useful
May 17, 2018

No hassle submissions.

They are a no hassle company when it comes to remitting your reimbursements. Overall they are fast to pay out.

Insurer: Pets Plus Us

By: Michelle

Useful
May 17, 2018

VPI caring for my pet is AWESOME!!!!!

VPI Outstanding insurance to have!!!!. VPI care a great deal about your pet from the time they receive your claim, to the reimbursement they give back, and then contacting the owners to make sure your pet is ok. They also send payment in a timely manner. I could not ask for a better insurance.

Insurer: Nationwide

By: Tanya

Useful
May 17, 2018

Awesome service. Would highly recommend this company.

We only had insurance for a couple of months and Bubba broke his leg and had to have surgery to have 4 pins put in his leg. They covered their portion with no questions asked very quickly. We will be keeping pet insurance for Bubba but we hope he will remain healthy after this unfortunate accident.

Insurer: Pets Plus Us

By: Liann

Useful
May 17, 2018

Process was smooth and worked without a hitch

My dog was in need of major dental work. After an initial visit with the canine dentist, I called ASPCA insurance to find out what would be covered. The person I talked to was very clear about what the insurance coverage was and how the process worked. After the surgery, I submitted my paperwork and within a short time, I received a check for coverage of the agreed upon services. Overall, it was a seamless process. Thank you.

Insurer: ASPCA

By: Susan

Useful
May 17, 2018

I am beyond pleased with Nationwide and highly recommend to others!!

The time between submission of claim forms and receipt of reimbursement is outstanding!! I am very pleased with this pet insurance.

Insurer: Nationwide

By: Colleen

Useful
May 17, 2018

Really easy claim process

I half-expected the insurance to fight my claims for my cat's surgery since it was over $3000, but the process was actually really smooth. Submitted my claims and receipts online, and after about a month of processing I got my money back (minus copays)!

Insurer: ASPCA

By: William

Useful
May 17, 2018

Healthy Paws is a lifesaver!

My little Frenchie broke his leg. His vet bills were almost $7,000 for a tiny fracture. Thankfully I had Healthy Paws Insurance for him and they covered 90% of the costs. It was such a relief to not have to worry about the cost of my dog's treatment.

Insurer: Healthy Paws

By: Steve

Useful
May 17, 2018

Chopper says Thank you, Mami was able to buy me a lot of Milkbones

Reimbursement was taken not to long.

Insurer: Embrace

By: Karin

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.