Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
Other Categories
Always had quick service
Always had quick service from Trupanion when paying out our claims. Insurance is a must for all pet owners.
Insurer: Trupanion
By: Tricia
It was only days
It was only days before I received my refund in the mail, it actually felt like the next day. It was almost like it came so fast I didn t know what to do with it.
Insurer: Trupanion Canada
By: Mike
Super easy filing claims and quick reimbursements.
We have had to file five claims in four months for our German Shepard girl. They have been for both accidents and illnesses. Filing is super easy. Just take a picture of the vet bill and write a few sentences about the claim. Reimbursement is deposited into my account within two to three weeks. Couldn’t be happier!
Insurer: ASPCA
By: Malin
Reliable service
Refunds come in reliably a few weeks after service. Service is solid.
Insurer: Nationwide
By: Derek
Direct billing.
Direct billing. I don't do anything. The vet place does all the billing and I just pay the difference. Simple, easy and the coverage is amazing.
Insurer: Trupanion
By: Michelle
Easy process
Easy process , quick notifications and re-imbursement
Insurer: Trupanion
By: Braden
Easy to deal with
Easy to deal with - transactions processed quickly
Insurer: Trupanion
By: Louis
No Problems sending in claims
No Problems sending in claims and getting paid
Insurer: Trupanion
By: Dayana
Everything is always very seamless
Everything is always very seamless and easy. I have never been disappointed with making a claim.
Insurer: Trupanion
By: Linsey
They responded very quickly
I have just purchased pet insurance from Trupanion . I have limited experience with them .I just paid a $200.00 bill for one pet . Although that is my deductible , I filed a claim to learn how . They responded very quickly to me
Insurer: Trupanion
By: Darrell