Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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4 out of 5
Normally I would put this all the way up to five, but recently there's been some sort of technical issue with their website. A month ago I have been unable to login to my account from a computer browser. Doesn't seem to matter if it's chrome, Firefox, or edge. I put in username and password and it goes to 403 Forbidden error, due to Microsoft Azure App Gateway. This naturally makes it hard to submit claims, etc. I had to download their app to get access to my account. I prefer the web browser as it allows easier access to vet bills to be added for claims. This is a recent issue, 2026, but this is going on six weeks now where have to rely on their app to access my account. Claims, support is all top notch otherwise. Highly recommend, but really need to get the online portal functioning.
Insurer: Pets Best
By: Craig Taylor
Fast and easy to sign up
Fast and easy to sign up.
Insurer: MetLife
By: Mariel Rodriguez
Great to have pet coverage
Great to have pet coverage
Insurer: MetLife
By: Christian Clark
Lets see if this is really worth the cost
I just invested in a pure bred Schnauzer. The dog I've wanted all my life! Now let's see if the insurance really saves us.
Insurer: MetLife
By: Maria Martina Aleman
I really don't want to write a review.
I really don't want to write a review.
Insurer: MetLife
By: Richard Phillips
Great Pet insurance company but could improve a little on reimbursement time
Great Pet insurance company
Insurer: MetLife
By: customer
Legit the best ive had business with
Legit the best ive had business with
Insurer: Pumpkin
By: Alvin Wyatt
Thankful
I just wanted to comment as Ive noted some negative reviews. I think with every service there will always be good and not so great. We live in British Columbia, Canada and my experience has been nothing but positive. I have 3 pets, that includes an aging rescue cat. Ive always believed in pet insurance and have coverage for all of my fur babies. Ive found Pet plus Us submissions to be easy as our vet does this automatically after a visit. My old cat has required extra care and knowing that I have an outstanding vet and responsive insurance services has made such a difference in his/our quality of life. Thank you!
Insurer: Pets Plus Us
By: Margret