Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Best Lemonade in America
I'm glad that I switched over Lemonade and to Redondo Shores of Redondo Beach, CA 90277
Absolute worst
I've probably lost a fews years off my life having to deal with them and I was only with them for 4months. In that time there were no major claims, only x-ray and blood work that I thought would be covered but phone calls led no where and emails kept being ignored. It was mind boggling and I loathed seeing Hello Woof Meow emails that completely ignored any of what I had asked and started the whole circus again of me having to send/phone my questions again. I can't fathom who all of these people are giving positive reviews. The only possible explanation is they're fake reviews and those names have been stolen. Wishing all pets stay healthy and this company goes out of business!
Insurer: Pets Plus Us
By: Anita
The importance of having insurance
Your pet is your special best friend ! And you want him to be in good health but sometimes they get sick/accident and you don't know what it's wrong so you take your little friend to the Vétérinaire ! So, the costs for the exams and x-rays and so on, can be very expensive! That's when the time to get insurance for your little puppy and I tell you by experience that "you should " for the inconditionnel love of him or her!! Now, I would like to thank the team from my 'hôpital Vétérinaire Trifluvien' , you're amazing people with courtesy, humanity and professionalism ! ! Thanks for taking very good care of my two babies Doodles Matthew and Janis ! ! And I can't forget my insurance "Trupanion" for being so understandable, you're such an important issue when something was or is wrong with my two little friends!! So I highly recommend that whoever is reading this and have pets, get insured for the love of them!! Et voilà un gros Merci ! Francine, Matthew et Janis !
Worst Experience I have ever had.
After over 5 months of providing claim information and follow ups with this outfit I can honestly say that this plan is terrible. They do not have internal operations to provide customer service. Their personnel are poorly trained if at all and they put any disease into a preexisting condition category. As an RN I am familiar with preexisting conditions. An ear ache is not something that can be preexisting since it can be a year or more between inflammatory outbreaks. Do NOT waste your money on this company. Put the premium dollar aside to pay for vet bills or go with another insurance. This one sucks eggs.
Insurer: Healthy Paws
By: Christine
Latest 1 comments
We’re sorry your customer service experience did not meet your expectations. Claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. We're never happy when we have to deny a claim. We do our best to be transparent throughout our website, during the enrollment process, and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care, and the office visit fee. Anyone visiting our website can see this information under our "Frequently Asked Questions" and in the sample policy. Since the records received noted multiple ear infections starting prior to enrollment, we could not provide coverage.
Scam
I'm disappointed with Pet Plus' misleading policy on euthanasia coverage. Despite claiming to cover actual costs, the reality is a mere $100 limit, leaving pet owners with unexpected financial burdens during a difficult time. This discrepancy undermines trust in their advertised benefits.
Insurer: Pets Plus Us
By: Alexander
Easy claim
Very quickly working Easy process
Insurer: Lemonade
By: Kai
Awesome Pet Insutance
Hagen is my first dog to have pet insurance. Unfortunately, he has already had some health issues in his first year of life. MetLife has exceeded all expectations.
Insurer: MetLife
By: Reuven
Trupanion
It’s not transparent- they have never helped us and it’s a rip off. You’re better off self insuring.
Insurer: Trupanion Canada
By: Jonathon