Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Other Categories
Unable to select provider from webpage
Using 3 different windows 11 computers as well as 3 different web browsers was not able to select my provider because the field never responded. I was able to set and save the zipcode. Ran into same behavior with my samsung phone initially, while searching for answers from laptop the providers field on the phone became available after about 5 minutes, and I was finally able to submit the claim.
Insurer: Embrace
By: Pete Murray
Easy so far but I’m tired of rating…
Easy so far but I’m tired of rating things
Insurer: MetLife
By: marilyn rosebery
Fast response
Fast response, recommend to so many friends I have got a whole dachshund group with 100+ dachshunds. I should be getting refer bonus
Insurer: MetLife
By: customer
Pet Insurance Complete!
Pet Insurance Complete!
Insurer: MetLife
By: Cheryl Lytle
You have to jump through hoops to cancel
I got Fetch Pet Insurance for my dogs first year. I used it only a few times so, I decided to cancel. I emailed them to cancel as I work during thier hours. They REFUSE to cancel unless I talk to a sales rep on the phone. I have never had such an issue with a company in my life.
Insurer: Fetch Canada
By: Jennifer Day
Adopted a dog from Anti-Cruelty of…
Adopted a dog from Anti-Cruelty of Chicago. At the tail end of the paperwork process, Ken comes in and makes a pitch for Fetch Pet Insurance. Cost quoted was $26. We said I'd like to think about it, he said no problem and he would send an email in case we decided to move forward that we could either contact him through or click a link. A couple of days later we decided to get the insurance and my wife said we never got an email from him. Tried to reach him for 2 days before he finally returned my call. Most of the time my calls went direct to voicemail. Seems he was busy and his phone had died. Said he'd sent an email but, would send it again. We verified the email was correct. Here we are a week later and still no email and he does not return calls. Most of the time, again, my calls go directly to voicemail as Ken has said he has frequently been too busy to charge his phone and it winds up dead. Imagine that. I've made two calls to Fetch customer service. Per their CSR, there should have been a quote in their system that generated off of the quote we had gotten from Ken. It should have been filed by the email Ken had for us. This shouldn't be a surprise at this point, there was no quote in the system. The first guy didn't give a damn but, would be happy to sell me a policy for the $42 I'd been quoted by their online system. The second guy seemed irate about our experience and was able to get the price down to $35. However, at this point I'm pretty well ticked off that Fetch's negligent employee is going to cost us $9 a month so I declined. He told me he would have a manager call me on Monday. This second call took place on Saturday. It's now Wednesday. I still haven't heard from a manager. Actually, at this point, I'm not expecting to. Ken was super nice in our interactions with him over the two days we were at the shelter looking at dogs. Apparently he doesn't understand the way sales jobs work or his part in the system. We think we will still buy a policy for this dog. We have already scratched Fetch off our list so the search will go quicker. The way we look at it, if they have this much of a problem before the sale, I can't even imagine how bad are they going to be when it comes time to reimburse for a bill.
Insurer: Fetch
By: McDee
Rate the good way
Rate the good way
Insurer: Nationwide
By: Marita Channon
Shamefully increasing to the highest…
Shamefully increasing to the highest premium each year of my dog’s life. I’ve been with them for 12 yrs. They only care about money not the animals. They pay for what they say they do because they have to.
Insurer: Embrace
By: Molly