Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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The person I spoke with was amazing!
The person I spoke with was amazing!
Insurer: Furkin
By: Domenic
Friendly customer service!
Friendly customer service!!
Insurer: Trupanion Canada
By: Roger
Resolved my problem easily
Resolved my problem easily
Insurer: Trupanion Canada
By: Priyal
Amazingly Professional and Patient!
The Representative who I was speaking was very informative and answered all of my questions professionally and patiently. I was very grateful as I am a first time Dog insurance buyer!
Insurer: Trupanion Canada
By: Audrey
Trupanion Has Your Back
Trupanion has been with us from the day we brought our precious Havanese home in 2019 to his passing in 2023. There has never been any issues with past claims and our payouts were handles very quickly. We recently introduced a new Havanese "Whiskey" and we will be starting a claim with him soon. Thanks Trupanion for having our backs through joyous and heartbreaking times...A BIG THANK YOU!!
Insurer: Trupanion Canada
By: Chris
Mya
Trupanion was wonderful with Mya..I would definitely recommend trupanion to everyone ?? thank you
Insurer: Trupanion Canada
By: Michelle
Very friendly thorough and helpful.
Very friendly, thorough and helpful.
Insurer: Trupanion Canada
By: Mary-Ellen
Answered all my questions.
Answered all my questions. Friendly and engaging.
Insurer: Trupanion
By: Linda
Carolina was friendly explained things thoroughly compassionate and made it all happen quite quickly and professionally!
Carolina was friendly, explained things thoroughly, compassionate and made it all happen quite quickly and professionally!
Insurer: Trupanion
By: Lynn