Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Because the agent was great and took care of me quickly.
Because the agent was great and took care of me quickly. Well done ??
Insurer: Trupanion Canada
By: Anne
Friendly efficient and useful
Friendly, efficient and useful
Insurer: Trupanion Canada
By: Kerry
Great service!
Great service!
Insurer: Trupanion Canada
By: Laura
Superior service
Online was some easy to navigate, I had a question so I called and that was also so easy!
Insurer: Trupanion Canada
By: Jen
Very helpful and friendly
Very helpful and friendly
Insurer: Trupanion Canada
By: Myriam
Always friendly and professional service at a fair price.
Always friendly and professional service at a fair price.
Insurer: Trupanion
By: Ira
Excellent Customer Service from Caleb
Because Caleb was extremely helpful and kind. U donât get that much anymore.
Insurer: Trupanion
By: Katherine
Because I do think there are better more reasonably priced pet insurance companies out there.
Because I do think there are better more reasonably priced pet insurance companies out there. You have turned down some of my claims before. Between that and the monthly cost so far I feel robbed. I will say though the rep Michelle I spoke with was an absolute Angel, very satisfied with her help.
Insurer: Trupanion
By: Barbara