Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
Other Categories
Sign up
Agent was extremely friendly and helpful through the process and explained everything
Insurer: Trupanion Canada
By: Jennifer
Always fast and convenient.
Always fast and convenient. Never any issues.
Insurer: Trupanion Canada
By: Shelby
Iâve never had a problem grateful Iâve got it (we already had to make a claim and it was so easy to do during stressful times and the service is always the best.
Iâve never had a problem, grateful Iâve got it (we already had to make a claim and it was so easy to do during stressful times, and the service is always the best. They hire pet-loving staff with empathy and compassion.
Insurer: Trupanion Canada
By: Leah
Exellent service
Très bon service!!
Insurer: Trupanion Canada
By: Emericka
Good insurance
Claim settled quickly, fairly with clear communications and explanations.
Insurer: Trupanion
By: Debra
Easy to use
It was easy to submit a claim and I was paid quickly
Insurer: Trupanion
By: Julie
Love everything about Trupanion.
Love everything about Trupanion. Been extremely easy and great to deal with
Insurer: Trupanion
By: Jody
Trupanion makes good pet ownership, easy
You reply instant a claim, to say weâve got it, then follow up in a timely manner to keep me informed
Insurer: Trupanion
By: Maureen
Brody and Pets Plzs Zs
What can I say. Pets Plus Us has been unbelievably supportive and kind with our Brody. He has had many surgeries and many many meds. After a lot of treatments Brody can now run be pain free. Pets Plus Us cares about our Brody. And have done everything possible to help us with him-insurance wise. All my future dogs will be insured by Pets Plus Us. Thank you so much. Brody is living his best life.
Excellent Service
As usually⦠quick and efficient.
Insurer: Trupanion Canada
By: Robert