Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
Other Categories
The chat support is always quick and…
The chat support is always quick and easy for answers, linking to my vet saves so much time for me, and when we had an emergency situation recently, our vet was able to submit our claims for us and reverse the charges for a $12,000 procedure next day!
Insurer: Trupanion
By: Holly
Excellent service and very professional…
Excellent service and very professional workers that give us peace of mind.
Insurer: MetLife
By: Tonya Mosher
Everyone I talked to was amazingly…
Everyone I talked to was amazingly helpful and the whole process was so simple and efficient. I couldn’t be happier with this company.
Insurer: Trupanion
By: Linda
Well informed associates that answer…
Well informed associates that answer all of our questions.
Insurer: Trupanion
By: Ardis Haran
Everything is important
Great quality service and everything: detailsis important.. and that’s what I get. Great service.
Insurer: MetLife
By: Beatriz, Ledesma
very easy to file claim.
very easy to file claim. the quick approval of claim
Insurer: Spot
By: Stephen Stange
Great agents
Great agents ! Friendly and very helpful
Insurer: Nationwide
By: Taronne Howard
Always easy to deal with
Always easy to deal with. Never any issues with claims. Been with them for 8 years.
Insurer: Trupanion
By: Jeannine