Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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This insurance has payed for its self with the savings for my pet care.
This insurance has payed for its self with the savings for my pet care. I recommend it to everyone
Insurer: Trupanion
By: Tina
I have had excellent service.
I have had excellent service.
Insurer: Trupanion
By: Deborah
Always courteous
My interactions with Trupanion are always courteous and helpful. Thank you.
Insurer: Trupanion Canada
By: Denyse
Trupanion is one of the best pet insurance to deal with.
Trupanion is one of the best pet insurance to deal with.
Insurer: Trupanion Canada
By: Marjolein
Direct billing takes the stress out of a bad situation.
Direct billing takes the stress out of a bad situation. I never have to think about what the vet can’t do because of money. I just tell them I have Trupanion and a bad situation becomes less stressful for everyone involved
Insurer: Trupanion Canada
By: Heather
Everyone is so helpful
Everyone is so helpful and really make it a very easy process especially when you upset about your pet. Fast refund is helpful too😊😊
Insurer: Trupanion
By: Beverly
Fantastic customer service and ease of claim filing
Fantastic customer service and ease of claim filing
Insurer: Trupanion
By: Donna
Friendly on the phone -
Friendly on the phone - no discussion - received my reimbursement promptly - was able to photograph receipt and send my e-mail
Insurer: Trupanion
By: Carolyn