Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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You guys are awesome as always!
You guys are awesome, as always!
Insurer: Trupanion
By: Stefanie
Jay went above and beyond to help me
Jay went above and beyond to answer my questions and solve my problem, she really is a wonderful asset to your team. Ever since my dog was injured about 2 weeks ago and I’ve been in touch with your team about my claims, I’ve been singing your praises, everyone is kind and helpful, thank you!
Insurer: Trupanion
By: Kelly
Yall are amazing!
Yall are amazing!, My husband brags about you to every pet owner he knows. You saved us so much. Especially when you expect a healthy puppy and your baby ends up super sick. Thank you.
Insurer: Trupanion
By: Nidia
Super nice and very helpful!
Super nice and very helpful!!
Insurer: Trupanion
By: Maria
Always a pleasure to act with the staff.
Always a pleasure to act with the staff....I can't recommend Trupanion enough... Had a couple of claims and payment was sent on time and never a question. thank you
Insurer: Trupanion
By: Carolyn
I love the way you care about our pets.
I love the way you care about our pets. It's as though they are a part of your family. Thank you!
Insurer: Trupanion
By: Barbara
Linzie was very helpful and informative!
Linzie was very helpful and informative!
Insurer: Trupanion
By: Rina
I will NEVER recommend your company to anyone!
After the way our claims were initially handled I will NEVER recommend your company to anyone!
Insurer: Trupanion
By: Larry