Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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staff are always professional
Your staff are always professional and very helpful.
Insurer: Trupanion
By: Claudia
they are always so helpful
No matter who I talk to, they are always so helpful and understanding of the situation.
Insurer: Trupanion
By: Benjamin
always very helpful
Your people are always very helpful and sincere.
Insurer: Trupanion
By: Mike
I am very pleased with Gaby's coverage from Trupanion.
I am very pleased with Gaby's coverage from Trupanion. Your company is great and your representatives like Alyssa are a pleasure to work with. Thanks for being there for me and my dog.
Insurer: Trupanion
By: Catherine
This was our first real claim - it was SO easy to work with Trupanion!
This was our first real claim - it was SO easy to work with Trupanion! I had a different pet insurance company with our previous dog - and they were awful. So much red tape and so difficult to work with. Trupanion was a breeze - and it really made a stressful situation with our dog that much easier.
Insurer: Trupanion
By: Brittany
very kind and knowledgeable about my account
Olivia was very kind and knowledgeable about my account when I called in with questions.
Insurer: Trupanion
By: Monica
Trupanion is a great company
Trupanion is a great company and all my interactions with customer service have been excellent.
Insurer: Trupanion
By: Barbara
extremely helpful & friendly!
Arianna was extremely helpful & friendly!! Excellent customer service!!! Thank you!!
Insurer: Trupanion
By: Pamela