Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Healthy Paws denied our only claim. We have been paying the premium for our daughter's Yorkie since 2014.
Don't be a fool and buy pet insurance from Healthy Paws. We have been paying the Healthy Paws insurance premium for our daughter's Yorkie since 2014 and they denied our only claim. They are very good at marketing and making people believe they care about pets. To be fair all insurance companies are in the business of denying claims especially the ones that don't face strong regulations by states. They make money by denying claims and raising premiums so that owners cancel their policies.
Insurer: Healthy Paws
By: Dora
Worth every penny
I have been grateful to have Embrace Pet Insurance since my dog was 4 months old. I only obtained this as a precaution and so glad I did! My mastiff became sick with an autoimmune disease at 1.5 yrs old and the bills have been endless. Having this pet insurance has been a life saver. Claim process is smooth, reimbursement deposits have been smooth and customer services is great...truly worth every penny!
Insurer: Embrace
By: Madeline
Nationwide Pet Insurance has been the best thing I could do for my dog.
Nationwide Insurance coverage is easy to understand, either online or via a phone call. I chose to cover my dog since she was 6 months, for routine care and accident care. Knowing that I have support for her healthcare, advice and financial, makes loving and caring for my dog less stressful. Very grateful to have Nationwide on my side!
Insurer: Nationwide
By: Megan
Latonya was very helpful and friendly
Latonya was very helpful and friendly
Insurer: Trupanion
By: Jodi
Amazing Pet Insurance!
Embrace has consistently provided the most excellent coverage for all four of our pets. I highly recommend them. They are quick to respond and explain benefits.
Insurer: Embrace
By: Davee
so happy I found you embrace
having a pup I have taken full advantage of the wellness ...and embrace has been wonderful....claims reviewed and paid quickly..... my pup recently had cherry eye and so far Embrace has out done them selves once again... at least I can enjoy my pup and not worry as much about the vet bills... thank you embrace
Insurer: Embrace
By: eileen
Very professional and I was impressed.
Y'all are awesome! Had no problems at all.
Insurer: Nationwide
By: Rebecca
Friendly and helpful staff really care about my dog
Any time I have called they have always first asked about how Lucy is doing
Insurer: ASPCA
By: Karla
Trupanion staffers make filing an insurance claim kinda fun!
Phone staff are cheery, kind, obviously pet fans. Claims are paid fast and there is never any hassle at all. Thanks, you guys. Have been great insurers of the health of two Golden Retrievers.
Insurer: Trupanion
By: Dr.
Best thing ever for my pets
My one year old sphynx was admitted for 2 weeks with pneumonia . ASPCA claim payout was very fast and submitting the claim was easy. I definitely recommend all per owners to use Aspca pet insurance. After he was discharged they called to check up on his progress
Insurer: ASPCA
By: Marilyn