Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Trupanion is amazing and very reliable
Trupanion is amazing, very reliable In medical payments and with very professional, kind staff who are conveniently available.
Insurer: Trupanion Canada
By: Ruth
Awesome service as always!
Awesome service as always! Thankyou
Insurer: Trupanion Canada
By: Gail
Alyssa was friendly and helpful
Alyssa was friendly, calm, helpful, and seemed to be genuinely concerned about what my dog had experienced during this scary time. It was refreshing, and comforting.
Insurer: Trupanion Canada
By: Nichole
Great company to work with !
Great company to work with !
Insurer: Trupanion Canada
By: Debra
The service has been extremely reliable and constant.
We have had Trupanion for care with all our 5 Wheatens and the service has been extremely reliable and constant. In difficult times this company truly had the best interest in it's clients (dog and owner). We have recommended your company to several friends. Our beloved animal hospital Baxter Animal Hospital also find that the company is Professional and thorough and competent to deal with. Your staff is very accommodating and friendly and caring which assists the owner in a time of need. We have no issues or complaints just high praise for this company and we have the time spent with them to back our high accolades. Please keep up the excellent service.
Insurer: Trupanion Canada
By: Ginette
Tracy was very nice & helpful.
Tracy was very nice & helpful.
Insurer: Trupanion Canada
By: Amabella
Jorge was great!
Jorge was great!
Insurer: Trupanion Canada
By: John
Trupanion is always available!
Trupanion is always available!
Insurer: Trupanion Canada
By: Tina
You were so helpful and responsive in regards to this matter and the loss of my son.
You were so helpful and responsive in regards to this matter and the loss of my son. I so appreciate the quick response and excellent communication by your staff🌷💕🌷
Insurer: Trupanion Canada
By: Jennifer
Everyone at Trupanion is always very helpful
Everyone at Trupanion is always very helpful and takes the time to look for the information to completely explain the claim information.
Insurer: Trupanion Canada
By: Linda