Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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So easy to use!
I have had ASPCA Pet Insurance for about 10 years. They have always been affordable, answer questions when I call or email without giving me a hardtime. When I have had kitties pass, they send a hand written card to the house. My payents always come quickly and using the website make it easy to submit claims. Thank you ASPCA Pet Insurance!
Insurer: ASPCA
By: Morgan
Kimmy was pleasant very helpful and resolved my request quickly.
Kimmy was pleasant, very helpful and resolved my request quickly. She is an asset to Trupanion.
Insurer: Trupanion Canada
By: Jackie
I love Trupanion
I love the fact that he has a dog and it proves to me that he believes in working for this company. Thank you Patrick ! Awesome individual to talk to.
Insurer: Trupanion Canada
By: Cecile
Everyone is always helpful and ready to answe all our questions
Everyone is always helpful and ready to answe all our questions
Insurer: Trupanion Canada
By: Debra
I am very happy with Trupanion.
I am very happy with Trupanion and all of the customer service transactions I have had. Thanks.
Insurer: Trupanion Canada
By: Lisa
Kimmy was pleasant very helpful and resolved my request quickly.
Kimmy was pleasant, very helpful and resolved my request quickly. She is an asset to Trupanion.
Insurer: Trupanion Canada
By: Jackie
very happy with Trupanion claims process and customer service
very happy with Trupanion claims process and customer service
Insurer: Trupanion
By: David
Trupanion was amazing.
Trupanion was amazing. The day my pet was at the vet for surgery they had already accepted the claim and emailed me a quote for my portion of the bill. Their services were fast and efficient! Thank you Trupanion for helping out during our difficult time with our beloved dog!
Insurer: Trupanion
By: Cortney