Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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Excellent,
Excellent, competent and fast service. Thanks!
Insurer: Trupanion
By: GEORGE
Excellent customer service!
Excellent customer service!!
Insurer: Trupanion
By: Rose
Amber was such a pleasure dealing with my questions and was very helpful with all my needs!
Amber was such a pleasure dealing with my questions and was very helpful with all my needs!! Go Amber! She needs a raise!
Insurer: Trupanion
By: Patricia
Cecelia had a great sense of humor and was a delight to deal with.
Cecelia had a great sense of humor and was a delight to deal with. Knowledgeable and so friendly.
Insurer: Trupanion
By: Edward
We just had a wonderful experience
We just had a wonderful experience with your company dealing with our claim for our dog, Norman. Very fast, very helpful. We are so thankful!!
Insurer: Trupanion
By: Erin
Was initially done wrong but was quickly corrected and service was covered
Was initially done wrong but was quickly corrected and service was covered
Insurer: Trupanion
By: Tiffany
I love the one time deductible per condition and no hassle claims process.
I love the one time deductible per condition and no hassle claims process.
Insurer: Trupanion
By: Katherine
Personable reps who were patient and thoroughly explained procedures
Personable reps who were patient and thoroughly explained procedures
Insurer: Trupanion
By: Richard