Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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Great service and prompt refunds.
Great service and prompt refunds. Super friendly office staff. Highly recommended!
Insurer: Trupanion Canada
By: Marnie
Tru[anion has always been very responsive and fair with all of our claims.
Tru[anion has always been very responsive and fair with all of our claims. Easy processing and prompt payment when applicable. It is very comforting and reassuring to know Trupanion is there when illness occurs.
Insurer: Trupanion
By: Kathleen
Always a pleasure dealing with Regina
Always a pleasure dealing with Regina
Insurer: Trupanion
By: Debora
My dog has been battling cancer.
My dog has been battling cancer. Trupanion has been there through all of it helping me deal with his cancer without concern about the financial challenges. I recommend you to everyone who has a pet.
Insurer: Trupanion
By: Melanie
Our experience with Trupanion has always been positive.
Our experience with Trupanion has always been positive. Our coverage came through very quickly and took some of the stress off that an emergency vet bill can bring knowing that a good portion of the bill would be covered.
Insurer: Trupanion Canada
By: Reighmore
always helpful and friendly people to talk to
always helpful and friendly people to talk to and have any answers you need and can explain so you can understand
Insurer: Trupanion
By: Douglas
Customer service is very easy to deal with
Customer service is very easy to deal with and the claims get taken care of pretty fast
Insurer: Trupanion
By: Steve
Trupanion is wonderful insurance
Trupanion is wonderful insurance that my breeder also uses for all their dogs. They were great at explaining claims in a very timely manner if you have any questions.
Insurer: Trupanion
By: Greg