Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Trupanion staff have always been helpful and pleasant.
Trupanion staff have always been helpful and pleasant.
Insurer: Trupanion Canada
By: Susan
The service I receive from Trupanion is always top notch however I do feel that the insurance pricing is a little steep.
The service I receive from Trupanion is always top notch, however, I do feel that the insurance pricing is a little steep. I have 2 pups insured and it was climbing pretty high for monthly payments! The pups are only aged 3 and 4 (nearly) and it was 87.00 for one and 78.00 for the other as the deductibles were quit low (one was 100 the other was 150).
Insurer: Trupanion Canada
By: Marie
I always recommend Trupanion.
I always recommend Trupanion. I have a senior dog who has several health issues and Trupanion has saved me from paying the entire costs of testing and medications. My experience with Trupanion has always been kind, compassionate and caring.
Insurer: Trupanion
By: Elaine
attentive,
attentive, efficient service
Insurer: Trupanion
By: Louise
We had her on bluetooth in the car and my husbands exact words were "i feel happier after speaking with her!
We had her on bluetooth in the car and my husbands exact words were "i feel happier after speaking with her! we called to figure out why were paying too much and i feel in a better mood after that phone call" if that aint customer service. I dont know what is.
Insurer: Trupanion Canada
By: Ryae
I have a special needs English bulldog and I dont know what I would have done without the Trupanion family to assist with her care the representatives are wonderful and my claims are always processed quickly Cant say enough about them ♥️
I have a special needs English bulldog and I dont know what I would have done without the Trupanion family to assist with her care the representatives are wonderful and my claims are always processed quickly Cant say enough about them ♥️
Insurer: Trupanion
By: Barbara
Easy to file claims and get reimbursement for the claims
Easy to file claims and get reimbursement for the claims
Insurer: Trupanion
By: Irene
Every claim is done so professionally.
Every claim is done so professionally. I have told many people that having Trupanion Insurance is one of the best decisions I have ever made. Thank you
Insurer: Trupanion
By: Gloria
Great service and fast
Great service and fast
Insurer: Trupanion
By: Wendy
Absolutely without question.
Absolutely without question. Quick turnaround without difficulty - much appreciated!
Insurer: Trupanion Canada
By: Chris