Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Love Nationwide!!!
I've had a great experience using Nationwide. I highly recommend them. Hassle free and great customer service.
Insurer: Nationwide
By: Carolina
Outstanding professionalism and service......keep up the good work......we are extremely pleased.
An excellent job of service and communication combined with promptness in providing payment for services rendered.
Insurer: Nationwide
By: john
This tastes good.
Really glad we have Nationwide. They are great to work with.
Insurer: Nationwide
By: Rick
I couldn't be more grateful to have Nationwide Pet Insurance
I have two younger labs and have recently moved to Missouri in the country from a city setting. My pups have gotten into everything from acorns to animal droppings to bark from trees!!! In the first 3 weeks I had to make a visit for one or the other. With the cost of moving and vet bills, I couldn't be more grateful for Nationwide. The process is simple and they work with my company to just pull my payment from my paycheck! Easy, simple and very much worth it!
Insurer: Nationwide
By: Melissa
Best Service Ever!
My employer began offering Nationwide's Pet insurance this year. I find the service to be outstanding, the value to be great, and the price is reasonable. We have two dogs and our return on investment (ROI) has been met! It allows me to take them to the vet when they need to, not just when I can afford to. I a better parent to my fur babies as a result. Thank you.
Insurer: Nationwide
By: Linda
So Thankful for Embrace
I'm so thankful that we have Embrace, the whole claim process is easy and I couldn't be happier with my entire Embrace experience!
Insurer: Embrace
By: Christine
Life Savers!
Such an amazing company to deal with, never any questions regarding claims. Our dog Fordson spent 6 days in icu care at Hospital while they tried to diagnosis what was wrong, after many tests and procedures they were able to help him... without Pets Plus Us we would never been able to go ahead with all those tests! They helped save Fordson!!
Insurer: Pets Plus Us
By: Julie
Everything I could've hoped for.
Figo has been really good to me and my dog. They did have a small issue with the time it took to process claims, but it's much better now. The last 2 claims I made were both processed within 12 hours. I truly love it. Of course it's not perfect, but I love that they offer a 100% reimbursement option and are true to it. They don't cover maintenance stuff and routine stuff, but everything that has been unexpected with my dog they have been there for us.
Insurer: Figo
By: Fernando
Embrace provides a good service
I have had an Embrace policy on my two boxers and have been more than satisfied. I have recommended Embrace for the coverage they provide, the good service and the willingness to consider your questions.
Insurer: Embrace
By: Anthony
The best pet insurance hands down!
Submitting a claim is the absolute easiest and most convenient. I am always reimbursed promptly and the level of customer service is superb. Agents are always kind and courteous and treat me with a high level of respect.
Insurer: ASPCA
By: Sheila