Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Dependability & reliable, creates a comfort for us from you!
Having an English Bulldog leads to various health issues. Wehave been very lucky with Blue but have recently started to tackle his allergies. We hope we have found some solutions. It is comforting to know Nationwide has never given us any issues or problems. They have been a blessing to us. At times we feel bad to submit a claim and sometimes don't because we feel so humble That Nationwide is always there for us. We constantly recommend Nationwide on all the community and social media groups and boards we belong to. We don't know know how we could continue to give Blue all the care he needs without them.
Insurer: Nationwide
By: Mike
Great
Nationwide Pet Insurance gives me the peace of mind make sure my pet's health is taken care of. Service is excellent!
Insurer: Nationwide
By: Kathleen
Nationwide has empathy
For now I am happy with the service from Nationwide.
Insurer: Nationwide
By: Sharon
Excellent service
Excellent customer service
Insurer: Trupanion Canada
By: Chetna
We are so thankful for Healthy Paws!
We are so so thankful for Healthy Paws! Our two year old pup had surgery and unfortunately experienced a difficult recovery. We were absolutely devastated and unsure whether or not she would pull through. As difficult as all of this was, having Healthy Paws and not having to worry about the financial aspect of her care, made everything that much easier. I felt better knowing that as long as she was able to push through we wouldn’t have to give up on her. Whatever test or treatment she needed, we were able to do. Our sweet girl is doing much better now, and we have already received a check from Healthy Paws with no hassle at all. We can't recommend Healthy Paws enough!
Insurer: Healthy Paws
By: Ariana
Very quick to respond to my claim
Very quick to respond to my claim status and excellent results!
Insurer: Pets Best
By: Elora
Quick, easy & helpful
Quick, easy & helpful all in the call
Insurer: AKC
By: John
Sincere about my pets health
Specialists are always sincere about my pets health, and answer any questions in the most timely manner. My experience is always one-on-one customer service with focus on my pets concerns.
Insurer: AKC
By: Debbie