Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great insurance
I have this insurance for my puppy the bernese mountain dog and this insurance for my 2 year old English Mastiff. Wonderful people and great coverage. I have never had an issue with your company. The claims submission is so easy through the mobile app and you keep me up to date on the progress of the claim. I love the newsletters and the fact that I just got an email making sure my puppy if feeling ok from her last vet visit with a paw injury.
Insurer: Nationwide
By: Melisa
Nationwide Pet Insurance, caring, professional and a great company to talk to about pet insurane needs.
Nationwide has created an easy and efficient way to file claims. They review the claim and reimburse the customer without lags, excuses, and requests for information/documents which were previously submitted. A positive professional corporation.
Insurer: Nationwide
By: Gloria
Very satisfied
All claims have been processed without any difficulty. Submitting a claim is easy.
Insurer: Nationwide
By: JAMES
What a relief
My Corgi has a shoulder injury that will take many months to heal. The good news is that we anticipate a full recovery and he and I will be able to return to agility and obedience competition. The great news is that this isn't a financial hardship due to his insurance coverage and timely processing of claims. Thanks!
Insurer: Nationwide
By: Patty
Excellent Pet Insurance, recommend every pet owner could benefit from it! So glad I have internet Dog insured!
It is a great Pet Insurance if you want a peace of mind for your fur babies! Claims are processed in less than a week. I recommend this to everyone, Family, friends, neighbors, totally satisfied and please! Thank-you Pets Best!
Insurer: Pets Best
By: Lucila
Helpful under Stress!
Embrace has always been able to have a ready answer, and quick turnaround for any claims I have had over the years. Thank you! KT
Insurer: Embrace
By: Karen
Peace of Mind with Pet Insurance
Nationwide Pet Insurance has been great during the my dog's first year! It's so simple to enter claims through the app and get automatic reimbursement straight to my bank account.
Insurer: Nationwide
By: Nicole
Embrace does what they say they're going to do.
Embrace is very easy to work with and the customer service reps are knowledgable, responsive, and are empowered to make decisions, which shortens the process.
Insurer: Embrace
By: Christopher