Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,246 total
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Caring and kind.
Caring and kind. Paid most of an enormous vet bill which helped me keep my other bills current. Always ask how my pup is doing. I like that.
Insurer: Trupanion
By: camille
Always helpful
Always helpful if I have questions and easy to file claims.
Insurer: Trupanion
By: Erin
The service coverage are excellent.
The service, coverage are excellent. During difficult times the customer service rep's walk me through every steps and reminded me that they are there 24/7
Insurer: Trupanion
By: Barbara
The service coverage are excellent.
The service, coverage are excellent. During difficult times the customer service rep's walk me through every steps and reminded me that they are there 24/7
Insurer: Trupanion
By: Barbara
Received good service and hassle free experience with coverage
Received good service and hassle free experience with coverage
Insurer: Trupanion Canada
By: Jenna
The service coverage are excellent.
The service, coverage are excellent. During difficult times the customer service rep's walk me through every steps and reminded me that they are there 24/7
Insurer: Trupanion
By: Barbara
I have been a loyal member
I have been a loyal member for the 8 years o have my dog. Don't feel that the deductible should have been charged twice when it was one visit . Even though the dr did two different things . Should be once since its one claim .
Insurer: Trupanion
By: Carol
Easy and hassle free.
Easy and hassle free. I got notified, didn't have to chase anyone for information, pleasant experience.
Insurer: Trupanion
By: Deborah