Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Expensive but worth it in the long run
All moves smoothly execept sometimes I have to re-submit claims because it says unreadable or the like. A phone call should accompany any initial problem for prompt re-submitting
Insurer: Nationwide
By: Andrew
Very happy I took the insurance policy with you!
We are very pleased to took out the insurance on Nico. I am very impressed with the whole process and now, just received the email asking how Nico is feeling. I am happy to say he is doing great! We never really determined what was wrong with him that day. But he bounced right back after a day and a half. He is scheduled for neturing May 17. We love our vet and having the insurance makes it not such a financial burden. Very happy so far with Nationwide.
Insurer: Nationwide
By: Catherine
Quick and easy claim payments
I love how easy it is to submit claims to Nationwide. This last time, I submitted five different claims at the same time and payment arrived within days! I was very grateful for the quick reply. Thank you!
Insurer: Nationwide
By: Sunnie
Filing a Claim
The reason I like Nationwide for my dog's insurance is because they make filing a claim so easy. There's a pre-filled form and you enter a couple of things and you are reimbursed within a week or so.
Insurer: Nationwide
By: Chris
Happy Customer
I am so very happy with the coverage I am offered for my pet. Nationwide is so easy to work with. I highly recommend them to anyone.
Insurer: Nationwide
By: Heather
Healthy paws 🐾 are the best
Great insurance company. They take care the claim within few days and kept in touch on hows my dog acl surgery went and doing after. I will always recommend healthy paws 🐾 They are not only an insurance company but also a truly part of my dog health checkers and family. Thank u
Insurer: Healthy Paws
By: John
AMAZING
Healthy Paws is a great insurance company. If your considering owning a pet do yourself a favor and take out an insurance policy for the unknown accidents that can happen. And are costly. This is the second major surgery my pup needed and Healthy Paws took care of us and prioritized everything we needed.
Insurer: Healthy Paws
By: Nicholas
Pets Best has been excellent
We have filed a lot of claims lately due to a degenerative condition. Pets Best has been generally excellent on the phone at explaining the policy and having compassion for our situation. Claims have always been processed very quickly and if there's ever a delay, we receive an email in advance.
Insurer: Pets Best
By: Matthew