Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Healthy Paws made filing a claim simple and easy…
Healthy Paws made filing a claim simple. I was compensated for expenses according to the contract on a timely basis. Their responses eased our anxiety, knowing that we could address our dogs medical issues without further complications.
Insurer: Healthy Paws
By: Jeff Iverson
EASY PEASY!
This is the easiest, quickest insurance available! It's super affordable and if you have to speak to someone, they're incredibly kind - best investment EVER.
Insurer: Embrace
By: Rev. GypSeaShelle Dawn
Very easy to file claims.
Very easy to file claims. I have been with Embrace since the beginning. Always a pleasure.
Insurer: Embrace
By: Diabro
So happy I got this insurance!
Very efficient and great service!
Insurer: MetLife
By: Ann Braun
I love Embrace
I love Embrace. I always recommend Embrace every time people ask about insurance for their loved ones. They fart animals. I read them at 10 they always are there for me and my claims get settled real quick.
Insurer: Embrace
By: Emily
just bought it and she answered my…
just bought it and she answered my questions
Insurer: Prudent Pet
By: customer
A must for responsible pet owners
Pet insurance is a must, and MetLife has been such a great one for me and my pup. Customer service and claims department are always quick and professional. The flexibility to choose your plan terms is incredibly useful and you know you are getting what you pay for.
Insurer: MetLife
By: Chae C.
Amanda Mello was an amazing advisor she…
Amanda Mello was an amazing advisor she answered all my questions
Insurer: Fetch
By: Desirae Romano
Excellent Pet Insurance Company
I dealt with Carla Stevens to secure a new policy for my dog on October 6/25. She was terrific and answered all my questions thoroughly.😊😊😊 I am so happy that I found this new company and am sure I will be very pleased.
Insurer: Fetch Canada
By: Jeanette Kam
Great experience!
Great experience! Quick payments via Zelle - couldn't ask for better. The CSR was very clear but I can't say the same for the documentation ;-)
Insurer: MetLife
By: Roger Bencivenga