Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Impressed
WOW! I cannot give Nationwide enough positive feedback. Nationwide is timely, positive and user friendly. Thank you for all the support & care!
Insurer: Nationwide
By: Kaitlyn
Trupanion is the insurance you want for your furry family members
I have been dealing with Trupanion for close to 20 years. This is my third dog that I have insured and I can say I would not have a pet without insurance. I have had many large claims and have had no problems from Trupanion. They are incredibly efficient and quick in dealing with my claims. I can’t stress how great they have been and would highly recommend them.
Insurer: Trupanion Canada
By: Julie
Nationwide Pet Insurance is quick and efficient. The claims form is easy to fill out, too. Highly recommended.
Nationwide Pet Insurance is quick and efficient. The claims form is easy to fill out, too. Highly recommended.
Insurer: Nationwide
By: Carla
Great company to work with.
Nation wide is a great company to work with and always are prompt with responses to questions.
Insurer: Nationwide
By: Elizabeth
We are grateful to have Nationwide Pet Insurance!
We bought our Nationwide Pet Insurance policy for Stanley before we even picked him up as a puppy. The Nationwide representative talked to us about the best policy helping with the decision making process. We could not be happier with their responsiveness and coverage. There is a great comfort knowing we have Nationwide Pet Insurance, this was a great decision as Stanley is absolutely a member of our family and there isn't anything we wouldn't do for him.
Insurer: Nationwide
By: Jennifer
Quality, Consistent, and Fair
We have been members for many years! I highly recommend Nationwide. Straightforward in all transactions.
Insurer: Nationwide
By: Lynne
Overall good experience
Overall good experience. Would like updates when a claim is submitted & during the claim review processor. Would also like to be able to pull up past claims on the app.
Insurer: Nationwide
By: Katherine
Happy with my choice in pet insurance!
I am a new puppy mom and this is my first experience with pet insurance and so far so good. Submitting a claim was very easy and the automated reimbursement option made it easy to get the funds deposited into my account. Very happy I chose Nationwide so far.
Insurer: Nationwide
By: Jennifer
Quick Response for Claim
Quick reply to our recent claim for vet services to Milou. The explanation of benefits was also clear, explaining how much is covered and why.
Insurer: Nationwide
By: Juan
Great & easy service!
The process was streamlined and easy to follow and Nationwide's response was swift.
Insurer: Nationwide
By: Poopak