Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Alyssa answered my questions quickly
Alyssa answered my questions quickly and explained very clearly what was going to be covered on Buddy's claim
Insurer: Trupanion
By: Donna
Fast friendly service.
Fast friendly service. Easy to file claims
Insurer: Trupanion
By: Dee
So easy and fast
So easy and fast - they make it a simple process
Insurer: Pets Best
By: Ed
Pets Best easy to do business with
I have used Pets Best for years and they continue to be efficient and informative. Easy to do business with.
Insurer: Pets Best
By: Bill
Very happy with Pets Best
Pets Best always handles our claims quickly and does a great job at customer service. Very happy.
Insurer: Pets Best
By: Dominic
No hassle!
Timely, friendly - no hassle!
Insurer: Trupanion
By: Meredith
amazing customer service
Everyone has always provided amazing customer service and their care and concern was a blessing, especially in light of my baby s passing.
Insurer: Trupanion
By: Raquel
Professional, courteous agents
Professional, courteous agents, ease of filing claims and clear understanding of policies.
Insurer: Trupanion
By: Mario