Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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amazing!
Trupanion has always been amazing!
Insurer: Trupanion
By: Muusa
quick turn around on claims
A plus customer service from beginning to end, and quick turn around on claims as well.
Insurer: Trupanion
By: Tanja
Always easy to deal
Always easy to deal with and very helpful
Insurer: Trupanion Canada
By: Amica
Nice.
Nice. Very helpful n knowledgeable to resolve situation
Insurer: Trupanion
By: Paul
great service, great representatives
great service, great representatives on the phone. Always kind, considerate and prompt.
Insurer: Trupanion
By: Nat
I couldn't be happier
I couldn't be happier with my experience so far. Everyone I have spoken with has been very kind and understanding and Trupanion allows me to give my doggies the best possible care if/when they get sick.
Insurer: Trupanion
By: Nick
Super caring helpful and understanding.
Super caring, helpful and understanding. Love this company!
Insurer: Trupanion
By: Kathleen
Agents are always cordial
The agents are always cordial and really strive to make sure my questions and issues are resolved. My claims are processed very quickly, too.
Insurer: Trupanion
By: Shari
Big help with untimely pet surgery
Big help with untimely pet surgery costs. Excellent customer service.
Insurer: Trupanion
By: Cheryl
I have only praise for Pets Best
I have only praise for Pets Best. Unfortunately I have a dog that has been diagnosed with Inflammatory Bowel Disease and it is a process of elimination with tests and treatments to diagnose. Fortunately there was Pets Best to pay for the numerous expenses. I am so thankful for this insurance. And the process to file a claim is so easy and payment is usually received within just a few days. Keep up the great work.
Insurer: Pets Best
By: Mindi