Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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I have had this insurance for ten years. Every claim I have submitted has been taken care of quickly.
I have recommended your company to many others. I am certainly glad I took out the insurance when I did. It seems to be a very well run company.
Insurer: Trupanion
By: Annamay
Thank you.
I've been with you all since 2005. Because of you, my last Akita passed at age 15&1/2. You helped us give him at least 3 more years of beautiful life. The card you all sent and signed when we lost Nikki was something we've kept and treasure. Thank you Trupanion...and all the people that make the company wonderful. Kevin and Heather
Insurer: Trupanion
By: Kevin
Best insurance for your pet !
My Aussie doodle has been pretty healthy until last year. Last year he started having trouble walking and we thought it was because he ran to fast and maybe pulled a muscle but after a week or two both back legs were almost useless. Long story short, he needed surgery to the tune of about $9000.00 or possible more , thank god thru my employer I had bought pet insurance and we had my baby taken care of with no worries. Today he is himself again! Thank you nationwide pet insurance for processing my claim so fast, and no hassles!
Insurer: Nationwide
By: Donna
Worry free insurance team for my loving pet.
I've been with trupanian last 8years and they are the best insurance company in Canada for pets. No limits for claims. You guys rock.
Insurer: Trupanion Canada
By: Yoshitha
Process was easy
This was my first claim, I was notified that there was more than a 5 day delay, so I called and the records were not requested from my vet. After that the claim moved forward. The process was easy and I was impressed with that.
Insurer: Pets Best
By: Julie
Rosie and I love Trupanion.
The claim forms are easy to fill out, the payments come quickly, and your customer service is great.
Insurer: Trupanion
By: Anne
Submit claims online - easy
Easy to use and quick response.
Insurer: Trupanion
By: Marlene