Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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So nice and helpful
The customer service person was very nice and helpful
Insurer: AKC
By: Deborah
Very impressed
Amazing, efficient, fast in handling claims. Very impressed
Insurer: Trupanion
By: Sandra
An excellent experience.
An excellent experience. Very pleased with everyone and the quick reimbursement. I will differently recommend Trupanion insurance to a friend.
Insurer: Trupanion
By: Barbara
I have recommended Trupanion to all
I have recommended Trupanion to anyone who would listen. Prior to purchasing Trupanion we did a research of all available pet insurance and none comes even close to Trupanion I purchase insurance as a safeguard and hope I never have to use it. Unfortunately this is not a case with my dogs. Claims are processed quickly and efficiently
Insurer: Trupanion
By: Catherine
An excellence experience.
An excellence experience. Very pleased with everyone and the quick reimbursement. I ll Will differently recommend Trupanion insurance to a friend.
Insurer: Trupanion
By: Barbara
Compassionate and professional customer service.
Compassionate and professional customer service. My claims were proceeded and paid so quickly. I would recommend this insurance to any pet owner.
Insurer: Trupanion
By: Francine
I have recommended Trupanion to anyone
I have recommended Trupanion to anyone who would listen. Prior to purchasing Trupanion we did a research of all available pet insurance and none comes even close to Trupanion You purchase insurance as a safeguard and hope you never have to use it. Unfortunately this is not a case with my dogs. Claims are processed quickly and efficiently
Insurer: Trupanion
By: Catherine
welcomed as friends
Our dog has allergies and every time we had to contact Trupanion we were welcomed as friends.
Insurer: Trupanion
By: Claude
Trupanion continues to cover
Trupanion continues to cover exactly what they say they will cover. They reimburse at a quick rate and the process to file a claim is so easy. I am thankful each day we decided to choose Trupanion for our pet. I continue to be a very satisfied customer.
Insurer: Trupanion
By: Val