Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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The claims process was so easy
The claims process was so easy! I'm very satisfied with everything and I'm glad that I chose Pets Best as my insurance carrier for our fur baby.
Insurer: Pets Best
By: Joseph
I highly recommend
I simply Can't tell enough pet owners about Trupanion! I'm extremely impressed at how quickly claims are paid and the customer service is top notch! I highly recommend any pet owner getting Trupanion.
Insurer: Trupanion
By: Dayna
Super friendly during a difficult time
Super friendly during a difficult time and really understood my financial concerns. Fast payment and just so surprisingly easy. Made me feel GOOD about the extra monthly expense for pet insurance. Thank you!!
Insurer: Trupanion
By: David
This company has been fair
This company has been fair and helpful. I will have this company on all my animals. Thank you.
Insurer: Trupanion
By: Kathy
Trupanion has been amazing!
Trupanion has been amazing! Having to deal with my fur babies illness, Trupanion has taken the worry from me, while they process my claims so quickly I Don't worry about anything but giving my baby girl the best care. I couldn't be happier.�Thank you Trupanion from the bottom of my heart.
Insurer: Trupanion
By: Sherie
Claims are handled quickly.
Claims are handled quickly. Any questions I've had were answered quickly and completely.
Insurer: Trupanion
By: Maria
Thank you for your kindness
Thank you for your kindness
Insurer: AKC
By: Beth
Always fast friendly
Always fast, friendly and caring staff.
Insurer: Trupanion
By: Susanne