Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


December 27, 2018

The claims process was so easy

The claims process was so easy! I'm very satisfied with everything and I'm glad that I chose Pets Best as my insurance carrier for our fur baby.

Insurer: Pets Best

By: Joseph

Useful
December 27, 2018

I highly recommend

I simply Can't tell enough pet owners about Trupanion! I'm extremely impressed at how quickly claims are paid and the customer service is top notch! I highly recommend any pet owner getting Trupanion.

Insurer: Trupanion

By: Dayna

Useful
December 27, 2018

Super friendly during a difficult time

Super friendly during a difficult time and really understood my financial concerns. Fast payment and just so surprisingly easy. Made me feel GOOD about the extra monthly expense for pet insurance. Thank you!!

Insurer: Trupanion

By: David

Useful
December 27, 2018

This company has been fair

This company has been fair and helpful. I will have this company on all my animals. Thank you.

Insurer: Trupanion

By: Kathy

Useful
December 27, 2018

Trupanion has been amazing!

Trupanion has been amazing! Having to deal with my fur babies illness, Trupanion has taken the worry from me, while they process my claims so quickly I Don't worry about anything but giving my baby girl the best care. I couldn't be happier.�Thank you Trupanion from the bottom of my heart.

Insurer: Trupanion

By: Sherie

Useful
December 27, 2018

Claims are handled quickly.

Claims are handled quickly. Any questions I've had were answered quickly and completely.

Insurer: Trupanion

By: Maria

Useful
December 27, 2018

Thank you for your kindness

Thank you for your kindness

Insurer: AKC

By: Beth

Useful
December 27, 2018

Always fast friendly

Always fast, friendly and caring staff.

Insurer: Trupanion

By: Susanne

Useful
December 27, 2018

For nearly 8 years now

For nearly 8 years now, Trupanion service has been consistently friendly, easy to use, and speedy! Thank you Trupanion!

Insurer: Trupanion

By: Jeffrey

Useful
December 27, 2018

Trupanion is always great with claims.

Trupanion is always great with claims. Trupanion do an amazing job. Thank You

Insurer: Trupanion

By: Dave

Useful

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