Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Must have!
We’ve had Embrace since our dog was a puppy. Their service and the services they cover and offer are unparalleled! Honestly, they’re prompt, courteous, and have the best customer service. A serious must have!
Insurer: Embrace
By: Victoria
One satisfied customer
It's been almost 3 years that I signed up with Pets Best for my dog Sam. I have nothing but good things to say. Also very easy to complete a claim and very clear on what is and what is not covered.
Insurer: Pets Best
By: Angie
Excellent
I love nationwide pet insurance. It was one of the est and smartest moves I have e er made. So fast with getting your claims payed and back to you. I mean really fast. They are everything everyone said they was and even better Thank you nationwide you'll are better than health insurance for humans. I will never be without nationwide ever. I wod recommend to any and e everyone you'll are the best thank you. Karen Smith.
Insurer: Nationwide
By: Karen
I am very happy
I am very happy with the representatives that I speak with on the phone but the time it takes to get any response regarding a claim has become unacceptable.
Insurer: Trupanion
By: Jo
Agents are courteous and helpful.
Agents are courteous and helpful. Good staff.
Insurer: Trupanion
By: Michael
Always a good experience.
Always a good experience. Been working with Trupanion 15 years with no issues at all
Insurer: Trupanion
By: Darcy
So helpful and friendly
Everyone is always so helpful and friendly.
Insurer: Trupanion
By: Christine
Good staff.
Agents are courteous and helpful. Good staff.
Insurer: Trupanion
By: Michael