Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Spectacular and Concerning Service
I really appreciate that your consultants ask about how Ricky is doing before discussing my claim, and how expeditious everyone has been with getting my claims completed with reimbursements submitted. Spectacular customer service indeed.
Insurer: ASPCA
By: Myrna
Ease of Service
Great ease of service. Vet sends Application to Nationwide and they handle the claim in a timely manner. We aren't involved until we receive and deposit the check.
Insurer: Nationwide
By: Larry
I was able to help my Cavalier without worry b/c of great pet insurance!
Having a great pet insurance ensures I don't hesitate to take my dogs to the vet if anything is wrong. My dogs are my kids and mean the world to me. Nationwide Pet Insurance was wonderful to deal with, easy, efficient and and effective.
Insurer: Nationwide
By: Bethany
So easy to work with
This has been the easiest experience I’ve ever had with an insurance company. They were quick, responsive, and accurate. Thank you!
Insurer: Nationwide
By: Emily
Nationwide Pet Insurance is the best!
Nationwide Pet Insurance makes the claims process very easy and quick. Their explanations of benefits are clear.
Insurer: Nationwide
By: Rita
Never been disappointed in the service!
This service has been a life saver - always following up to make sure my dog is okay and the claim process is simple and easy. Thank you!!
Insurer: ASPCA
By: Dan
Care about our fur babies
Nationwide is an outstanding insurance company that are concerned and care about your pets. They are always there to answer questions and help in many ways. They have kept my fur babies healthy.
Insurer: Nationwide
By: Deborah
Great to work with.
Nationwide has been great. So glad we went with them.
Insurer: Nationwide
By: Mary
Nationwide Pet insurance is a good investment for your pet
Nationwide has been easy to work with and quick to respond. I have recommended it to several co-workers
Insurer: Nationwide
By: kathryn
Iam very very pleased with nationwide they have always show they care , and Iam so glad there there for Dillon !
Dillon is my baby he’s 4 year old Pom and Tom & I love him very much he has brought love & happiness to us both in our older years ,and we are so happy that we got nationwide right away when we got him, they have been there for us when we needed help ,so Dillon could get the care he deserved . I would advise anyone with a pet to get Nationwide insurance , Tom & Judy Daley
Insurer: Nationwide
By: Tom